The Technology Departments helps maintain a safe and ethical digital environment where our learning community can develop and reinforce the critical thinking, creative problem solving, and communication skills needed for life-long learners.
The department provides support to 21 buildings including software support for all district-approved applications and is responsible for both data and voice networks.
Technology Support Hotline
In an effort to respond to student needs, the following phone line is managed between 8:30 a.m. – 3:30 p.m. Please call 515-987-2775 if you have technology-related needs. Calls into this line will be routed to the necessary WCSD staff. If you need onsite assistance, a member of our technology team will walk you through a set of directions. Prior to calling, please visit this support link to attempt troubleshooting first.
- Please note, we will get to your call as soon as we can. You may receive voicemail, which will be routed through our ticketing system and handled by one of our team members.
- If you need to drop off or pick up your device, please go to Vince Meyer Learning Center at 400 Locust Street in Waukee.